Position Summary:- Serve resident meals in a timely manner and reset tables for next meal.- Serve room trays as needed for meals.- Exemplify at all times Community standards of cleanliness, sanitation and organization.Responsible for adhering to food quality, appearance and presentation standards at all times.- Exhibit dining room appearance and presentation standards at all times.- Exemplify community standards of fully staffed, operational, and stocked dining room.- Exhibit serving standards of speed, accuracy, and efficiency.- Knowledge in areas of serving, preparation and shift organization.- Set tables and maintains work stations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.- Clear dishes from tables during and after meal service, assist with dish washing.- Serve customers using proper serving etiquette and promote an inviting dining atmosphere.- Knowledge of diets provided and served correctly per policy and procedure.- The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to uphold our culture expectations in all interactions with residents, fellow employees, and guests.
Responsible for performing housekeeping and laundry functions in order to maintain an attractive, clean and comfortable environment to meet the needs of residents.ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIESThe essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.- Perform weekly cleaning functions as directed by supervisor.- Remove soiled bed and bath linens and replace with fresh linens (where applicable).- Clean phones, bathrooms and kitchen areas.- Clean outside of refrigerator, dusts furniture and lamps.- Clean woodwork as needed.- Vacuum carpets and sweep as needed.- Perform 30 – 60 day cleaning (where applicable).- Defrost refrigerator.- Vacuum under beds.- Turn mattresses (where applicable).- Biannually wash windows inside and out.- Vacuum and dust hallways.- Clean fingerprints from windows, doors, mirrors and fixtures as needed.- Clean common areas as needed.- Clean resident rooms, bathrooms as scheduled.- Complete maintenance slips and submit.- Mop stairways as required (where applicable).- Clean trash area.- Polish and clean trash / linen chutes (where applicable).- Launder all linens (where applicable).- Accomplish all work in the order of priority set by supervisor.- Maintain all equipment and supplies in proper order.- Represent the community in a warm and inviting manner, which promotes a positive marketing environment.- Supports creating a culture where the business decisions made in this position, along with individual team member engagement, drive top-line revenue and occupancy.- The Community embraces a culture of hospitality. To that end, all team members are expected as a condition of employment to practice excellent customer service in all interactions with residents, fellow team members, and guests.- Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.- Assure resident safety.- Maintain all tools, equipment and supplies in proper condition.- Recommends improvements and offers suggestions as appropriate.- Maintain confidentiality of resident and community information.- Assist new team members in following established community policies and procedures.- Complete assignments timely, completely and accurately.- Attend all in-services as assigned or requested.- Participate in interdisciplinary team and other community meetings as assigned or requested.- Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.- Observe all community safety policies and procedures.- Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.- Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.- Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.- Assume accountability for data contained in the team member handbook.- Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.- Observe infection control procedures.- Follow Residents’ Rights policies at all times.- Observe all community policies and procedures.- Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner - Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and team members.- Perform all other related duties as assigned in an effective, timely, and professional manner.
General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines. Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes.