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Position Summary:- Serve resident meals in a timely manner and reset tables for next meal.- Serve room trays as needed for meals.- Exemplify at all times Community standards of cleanliness, sanitation and organization.Responsible for adhering to food quality, appearance and presentation standards at all times.- Exhibit dining room appearance and presentation standards at all times.- Exemplify community standards of fully staffed, operational, and stocked dining room.- Exhibit serving standards of speed, accuracy, and efficiency.- Knowledge in areas of serving, preparation and shift organization.- Set tables and maintains work stations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.- Clear dishes from tables during and after meal service, assist with dish washing.- Serve customers using proper serving etiquette and promote an inviting dining atmosphere.- Knowledge of diets provided and served correctly per policy and procedure.- The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to uphold our culture expectations in all interactions with residents, fellow employees, and guests.
The Maintenance Tech is responsible for assisting the Director of Building Operations in executing and organizing the general operating maintenance, repair, and housekeeping of the community and its physical plant to maintain proper operations of the property. Assist in general operations of the maintenance department and housekeeping department to ensure that the community is maintained in a safe, clean and comfortable manner. The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Coordinate maintenance and housekeeping services and activities with other departments. - Clean entire common area of the community to assure that the building and grounds are clean at all times, including floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing and dissenfecting and ensuring that the appropriate caution/safety signs are properly set up prior to performing such duties.- Capable of finishing work completely on a timely basis, including priority jobs that must be completed within assigned time frame. - ELECTRICAL DUTIES: Must be knowledgeable and capable of following directions involving troubleshooting, identifying problem and obtaining materials to fully repair all electrical difficulties to include but not limited to: wall switches, interior/exterior lighting, cover plates, receptacles, loose wiring, resident call systems, control devices, laundry and kitchen equipment. - STRUCTURAL DUTIES: Must be knowledgeable and capable of following directions regarding planning, ordering and installing cabinets for remodeling of apartments, assisting with carpentry duties such as repairing or replacing sheet rock, plywood and/or structural materials, repairing resident furniture. - PAINTING DUTIES: Must be knowledgeable and capable of following directions to include but not limited to planning, ordering, and performing all painting requirements (interior/exterior) of the entire complex. Work to be completed in a timely and professional manner. Properly dispose of materials (paint thinner, lacquer, etc.) ensuring compliance with local state and federal EPA guidelines. - PLUMBING DUTIES: Must be knowledgeable and capable of following directions planning, ordering and performing minor plumbing problems to include but not limited to repairing faucets, showers, drains, and any other type of plumbing related problem. - GROUNDS DUTIES: Must be knowledgeable and capable of following directions regarding planning, ordering and performing grounds related tasks to include but not limited to: cutting, edging and fertilizing all lawn areas; pruning and fertilizing trees. Maintaining pool and spa to include but not limited to taking and recording daily readings insuring compliance with all local, state and federal requirements. Determine/add proper amounts of chemicals required. Performing minor repairs to either pool, spa or equipment to ensure it is fully operational. - HVAC DUTIES: Must be knowledgeable and capable of following directions regarding troubleshooting, identifying problem and obtaining materials to fully troubleshoot minor HVAC repairs.- Assist with all duties within the property’s Hazard Communication Program including oversight that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects. Conduct or assist with daily inspection of property’s outside grounds. Immediately correct any needed items to ensure community is always tour-ready. - Assist with quarterly fire drills and semi-annual disaster drills. If needed, act as safety coordinator and attends meeting of quality Assurance/Safety/Infection Control Committees. - Ensure compliance with policies and procedures to identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury. Follow safety and fire protection and prevention programs by inspecting work areas and equipment regularly. - Ensure that containers of hazardous chemicals in the department are properly labeled and stored.- Ensure that all necessary SDS sheets are obtained, maintained and stored in areas accessible to all team members.- Responsible for following all OSHA policies. - Follow an effective preventive maintenance program of cleaning, painting, maintaining equipment, etc., as necessary and approved. - Monitor and maintain high levels of cleanliness in apartments, storage areas, laundry, restrooms and public areas. - Check the maintenance request log daily. Coordinate maintenance requests by residents for items needing repair in their apartments, including repairing plumbing, electrical, heating and replacing light bulbs. Repairs should be made promptly. - Assist Director with maintaining scheduled maintenance on: H.V.A.C., elevator, fire- equipment, sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull-cord equipment. Replaces filters in air conditioning units on a regular basis, tests the emergency lighting equipment, fire sprinkler device, smoke detectors and other equipment as required, and participate in emergency drills. Maintain the preventative maintenance binder reflecting completed work. - Keep maintenance room clean at all times. - Assist with repair of walls, floor coverings, doors and wood work in the common areas of the property. - Repair resident’s furniture as needed. - Work with Director of Engagement to ensure the community vehicle is maintained properly and kept in good working condition. Drive the community vehicle as needed.- Support a positive and professional image through actions and dress. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Maintain a safe and secure environment for all team members, residents and guests, following established safety standards. - Understand and ensure compliance with all Federal and state regulations concerning the department. - Demonstrate mechanical ability and/or capability of following directions to work on equipment such as washer/extractors and dryers; refrigeration and heating units; ice machines; minor plumbing; minor electrical difficulties such as replacement of wall switches, receptacles, loose wiring and resident call devices; carpentry and painting. - Performs other duties consistent with the position as assigned by the Executive Director
The Cook provides full-scope, hands on production cooking in a community Culinary program. This person is responsible for maintaining a superior level of quality service, and cleanliness at all times. The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times. - Produce and serve menu cycle programs that are compliant with required Nutritional/Dietary criteria as required by local regulations and correctly prepare diets provided per policy and procedure. - Exhibit cooking standards of speed, accuracy, and efficiency. - Demonstrate knowledge in all areas of cooking preparation and production. - Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conducts evaluations to make revisions in operations / procedures to promote improved food service. - Embrace a culture of hospitality! All team members are expected, as a condition of employment to practice excellent customer service in all interactions with residents, guests, and coworkers. - Plan, prepare, present and deliver all meals served within the property. - Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food. - Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. - Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies. - Maintain a clean and orderly dining room(s). - Obtain and maintain Serv Safe/Food Handler’s Permit. - As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician’s orders. - Plan and prepare food items for activities, marketing and special events, as requested. - Display tact and friendliness when dealing with residents, families and visitors. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Performs other duties consistent with the position as assigned by the Director of Culinary Experience.
The Maintenance Director is responsible for planning, organizing, developing and directing the general operating maintenance, repair, and housekeeping of the community and its physical plant to maintain proper operations of the community. Oversee the general operations of the maintenance department and housekeeping department to ensure that the property is maintained in a safe, clean and comfortable manner. Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department team members in accordance with company policy. The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department team members in accordance with company policy and state law. Make recommendations to the General Manager with respect to team member evaluations, merit pay increases, reprimands, disciplinary actions and termination.Coordinate maintenance and housekeeping services and activities with other departments.Clean entire common area of the property to assure that the building and grounds are clean at all times, including floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. (NOTE: Ensure that the appropriate caution/safety signs are properly set up prior to performing such duties); carpets, to include vacuuming, shampooing, deodorizing, and disinfecting; walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.; remove dirt, dust, grease, film, etc., from surfaces using proper cleaning and disinfecting solutions; hallways, stairways and elevators.Capable of finishing work completely on a timely basis, including priority jobs that must be completed within assigned time frame.Flexibility to remain on-call 24 hours per day, including evenings and weekends to respond to emergencies if needed.Work within legal scope of local and state codes.ELECTRICAL DUTIES: Must be knowledgeable and capable of self-teaching involving troubleshooting, identifying problem and obtaining materials to fully repair all electrical difficulties to include but not limited to: wall switches, interior/exterior lighting, cover plates, receptacles, loose wiring, resident call systems, control devices, laundry and kitchen equipment.STRUCTURAL DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and installing cabinets for remodeling of apartments. Performing all carpentry duties such as repairing or replacing sheet rock, plywood and/or structural materials. Repairing resident furniture.PAINTING DUTIES: Must be knowledgeable and capable of self-teaching to include but not limited to planning, ordering, and performing all painting requirements (interior/exterior) of the entire complex. Work to be completed in a timely and professional manner. Properly dispose of materials (paint thinner, lacquer, etc.) ensuring compliance with local state and federal EPA guidelines.PLUMBING DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and performing minor plumbing problems to include but not limited to repairing faucets, showers, drains, and any other type of plumbing related problem.GROUNDS DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and performing grounds related tasks to include but not limited to: cutting, edging and fertilizing all lawn areas; pruning and fertilizing trees. Maintaining pool and spa to include but not limited to taking and recording daily readings insuring compliance with all local, state and federal requirements. Determine/add proper amounts of chemicals required. Performing minor repairs to either pool, spa or equipment to ensure it is fully operational.HVAC DUTIES: Must be knowledgeable and capable of self-teaching regarding troubleshooting, identifying problem and obtaining materials to fully repair minor HVAC difficulties to include but not limited to: T-stats, heating elements, resistors, fuses, circuit breakers, low on freon, filters, etc.Participate in property surveys (inspections) made by authorized government agencies. Maintain positive communications with local fire marshal, building inspector, state elevator inspector, and any other jurisdiction governing the property.Conduct daily inspection of property’s outside grounds. Immediately correct any needed items to assure property is always tour-ready.Supervise safety and fire protection and prevention programs by inspecting work areas and equipment regularly.Schedule and oversee quarterly fire drills and semi-annual disaster drills. Act as safety coordinator and attends meeting of quality Assurance/Safety/Infection Control Committees.Ensure compliance with policies and procedures to identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury.Perform all of the duties of the property’s Hazard Communication Program including oversight that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.Ensure that containers of hazardous chemicals in the department are properly labeled and stored.Ensure that all necessary MSDS sheets are obtained, maintained and stored in areas accessible to all team members. Responsible for implementation of all OSHA polices.Assist in establishing an effective preventive maintenance program of cleaning, painting, maintaining equipment, etc., as necessary and approved. MaintainMonitor and maintain high levels of cleanliness in apartments, storage areas, laundry, restrooms and public areas.Check the maintenance request log daily. Coordinate maintenance requests by residents for items needing repair in their apartments, including repairing plumbing, electrical, heating and replacing light bulbs. Repairs should be made promptly.Maintain scheduled maintenance on: H.V.A.C., elevator, fire-equipment, sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull-cord equipment. Replaces filters in air conditioning units on a regular basis, tests the emergency lighting equipment, fire sprinkler device, smoke detectors and other equipment as required, and participate in emergency drills. Maintain the preventative maintenance binder reflecting completed work.Maintain a current list of emergency vendors and their telephone numbers so other community personnel can affect repairs when the supervisor is not on-site.Keeps maintenance room clean at all times. Responsible for tool organization and organization of assigned storage areas.Coordinates repair of walls, floor coverings, doors and wood work in the common areas of the property; assess all plumbing and electrical problems within the property and determines the best course of action to take to correct the problem. Work within legal scope of local and state codes.Repair resident’s furniture as needed.Work with Director of Engagement to ensure van is maintained properly and kept in good working condition. Drive the community’s van as directed.Coordinates with outside contractors in securing bids and scheduling needed work on special projects. Tracks all maintenance procedures and expenditures.Prepare an annual budget request for needed supplies, equipment, and personnel requirements. Ensure monthly purchases and staffing patterns are in accordance with approved budget.Demonstrate mechanical ability and/or capability of self-teaching to work on equipment such as washer/extractors and dryers; refrigeration and heating units; ice machines; minor plumbing; minor electrical difficulties such as replacement of wall switches, receptacles, loose wiring and resident call devices; carpentry and painting.Participate in daily “Stand-Up” meetings to communicate key issues within the department.Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the department.Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours, participation in all required marketing events and through positive/friendly interaction with all potential residents, family members and referral sources.Arrange for coverage of job duties within the department during team member absences either through delegation or personal completion of duties.Display tact and friendliness when dealing with residents, families and visitors.Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.Encourage teamwork through cooperative interactions with co-workers and other departments.Support a positive and professional image through actions and dress.Performs other duties consistent with the position as assigned by the General Manager.